If you cannot complete this form now, you can return to it later. Copy the following link:

Warranty

WARRANTY: ET Arms’ LIMITED LIFETIME WARRANTY is in effect for any firearms registered for warranty beginning September 1, 2021. This warranty extends to any and all parts of the firearm as originally sold by ET Arms but does not extend to firearms altered after their original purchase, firearms damaged through abuse, misuse or lack of proper care and maintenance or firearms used other than for their legal intended purposes. The ET Arms LIMITED LIFETIME WARRANTY does not allow for monetary compensation for firearms purchased by the end user at the retail level. ET Arms is not liable for any returns or claims policies of independent retailers selling ET Arms brand domestic or imported products.

What is not covered under warranty

We will not cover damage of your firearm caused by:

Failure to provide proper care and maintenance
Accidents, abuse or misuse
Barrel obstruction
Hand loaded, reloaded or improper ammunition
Unauthorized adjustments, repairs or modifications
Normal wear and tear
Never tighten or remove the castle nut, our castle nuts are engineered with a factory torque failure to comply with these instructions will result in warranty being voided.

What is excluded from this warranty?

ET Arms excludes and will not pay incidental or consequential damages under this warranty. By this we mean any loss, expense or damages other than to repair defects in the firearm or replace the firearm. No implied warranties extend beyond the term of this written warranty.

SERVICES OUTSIDE OF WARRANTY COVERAGE:

Any firearms requiring service outside of the scope of manufacturer warranty require a minimum $25 shipping and handling fee for return shipping expenses. This fee must be paid prior to issuance of a RA from Customer Service. It is the responsibility of the owner of the firearm to pay shipping expenses incurred for the firearm to return to ET Arms’ facility.

Once inspected, you will receive a service quote for the cost of parts and labor for any fees required to service the firearm. No service work will be performed without authorization following issuance of the quote. Should the service quote be accepted, all fees must be paid prior to return of the firearm to the customer. Should the service quote be refused, no work will be performed and firearm will be returned to the customer in the condition in which it was received. If no response to an issued quote is received by ET Arms within 30 days of issuance, the firearm will be returned to the customer in the condition in which it was received.

All payments can be made through ET Arms Customer Service via Credit/Debit Card or by mailing a money order addressed to ET Arms.

IMPORTANT INFORMATION ON YOUR ET Arms / OMEGA-15 / PLUMCRAZY FIREARMS / COMPLETE LOWER RECEIVER

Due to its design, the Mil-Spec dimension carbon fiber infused polymer buffer tube cannot be removed from the lower receiver. The rear buffer tube is permentaly fixed to the lower and is not to be separated or it voids the warranty.

Contact Information

First Name

Middle Name

Last Name

Address

City

State

Zip code

Country

Phone

Email Address

Purchase Information

Date of Purchased

Place of Purchase

Make

Model

Serial Number

Purchase Price

Color / Finish

Caliber / Gauge

Magazine Capacity

Additional Information (Optional)

Gender Male
Female
Prefer not to answer

Marital Status Single
Married

Date of Birth

Occupation

Including yourself, what is the total number of people living in your household?

Number of ET Firearms you own

This ET Arms Firearms will be used for (Fill all that Apply)

Number of ET Firearms you own

Notice: All information on this form is confidential and will not be sold or given to any third parties.

Additional Notes

Warranty Registration Static